Renuka Gupta, MD

Renuka Gupta, MD
7215 Hanover Pkwy Ste D Greenbelt, MD 20770
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Consumer Feedback

(84 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Was this provider friendly?
Polite Enough
Did this provider answer all of your questions?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
February 07, 2012
I know that they have a lot of clients here so I understand that they many not remember my name every time, but I am always really impressed when I walk in the door and am greeted by name. They always try to make the effort and for this I am grateful. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. They have really great customer service here. They always put their customers first, regardless of the situation. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly.
by Ruth Hernandez
January 27, 2012
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Does this provider have helpful information available online?
No, just a basic listings page
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
by Anonymous
January 25, 2012
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider remember you by name?
No, I always have to remind them
Would you refer this provider to a family or friend?
Yes
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous
January 19, 2012
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider offer flexible appointment times?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
January 17, 2012
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
January 12, 2012
They really go above and beyond to make me feel special. They listen and really help you in your weight loss. It's more affordable than other weight loss doctors and you will see results in the first few weeks.
by Jenn
January 05, 2012
They paid close attention to me and all of my questions were answered. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. I felt very safe in their care. I definitely trust them. I don't know of anywhere else that would've taken better care of me. I had a great experience. I was very satisfied with my visit. They were helpful and I left feeling encouraged.
by roz
January 02, 2012
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider promptly return your phone calls?
Yes
Was the waiting area spacious?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
December 28, 2011
Did they follow up with you after your appointment?
Yes.
by Anonymous
December 02, 2011
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