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Carol Downing, MD

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Carol Downing, MD
Pediatrics Of Kempsville
(61 Reviews)
> Get Phone Number & Directions
1212 Lake James Dr Ste C, Peds Of Kempsville Virginia Beach, VA 23464
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Consumer Feedback

(61 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
by Anonymous
June 14, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did you feel safe in this provider's care?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
June 14, 2011
Did the pediatrician ever make you feel like an inadequate parent?
Not at all! They were very encouraging and supportive
Were the waiting room chairs comfortable at this pediatrician's office?
Yes
Did this pediatrician's waiting room have separate areas for "sick" and "well" children?
Yes, in fact they had two separate rooms!
by Anonymous
May 13, 2011
Was this pediatrician friendly?
Very! The most welcoming office I've visited!
Does this provider promptly return your phone calls?
Yes
Did this provider rush your appointment?
No
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this pediatrician respect your views and opinions on parenting?
Kind of, but not enough
by Anonymous
May 04, 2011
Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. They made the extra effort to make sure every question and concern I had was addressed. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. I was confident that they were using the latest treatment methods.
by Patient
April 25, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
April 22, 2011
Does this provider offer flexible appointment times?
Yes
Does this provider promptly return your phone calls?
Yes
Does the pediatrician over-treat your child for simple ailments?
Not at all! They give my child exactly what he/she needs
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Was this pediatrician friendly?
Very! The most welcoming office I've visited!
by Anonymous
April 19, 2011
Did this pediatrician have bright, child-friendly examining rooms?
Yes, they were bright and child-friendly
Was the waiting area spacious?
Yes
Did the pediatrician ever make you feel like an inadequate parent?
No, they never made me feel like a bad parent
Was this provider's office too cold?
No, it was fine
Were the waiting room chairs comfortable at this provider's office?
Yes
by Anonymous
April 15, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider promptly return your phone calls?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Would you recommend this provider to others?
Yes
by Anonymous
March 22, 2011
Was it easy to make an appointment with this provider?
Yes
Does the pediatrician have other doctors or nurse practitioners that can provide care if the pediatrician is sick or unavailable?
Yes, they have a nurse practitioner or doctor on staff when the pediatrician is unavailable
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this pediatrician respect your views and opinions on parenting?
Yes, they respected my views and opinions
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
March 09, 2011
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Map and Directions
1212 Lake James Dr Ste C, Peds Of Kempsville, Virginia Beach, VA 23464