Kimberly Combs, MD

Kimberly Combs, MD
Piedmont Family Practice 2091 Langhorne Rd Lynchburg, VA 24501
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Consumer Feedback

(54 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
I was left in the exam room by myself, but they eventually returned. It is so refreshing to see a provider that you can tell truly cares about their patients. They strive to maintain a professional appearance. They were late a few times to my appointments. I wish they had made more of an effort to be on time. Their office was quiet and peaceful, but there is also a TV in one corner for those who want to watch while waiting.

Dr. Combs is attentive, humorous, caring, and professional. I have never felt like she was in a hurry and always left the office with the information I needed/desired for my own care. I have recommended her to several people already, and continue to do so when friends/family express a need for a physician.
by Happy Patient
August 22, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Was the waiting area spacious?
Yes, extremely spacious
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
July 25, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
July 25, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
July 24, 2011
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Did this provider wear an obnoxious cologne?
Somewhat, it didn't smell very good
Does this provider offer flexible appointment times?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
July 05, 2011
Did this provider rush your appointment?
No
by Anonymous
June 10, 2011
Was this family doctor friendly?
Extremely Friendly
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
June 08, 2011
They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here.
by j
June 01, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider's office too cold?
Not at all, it was the perfect temperature
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
May 18, 2011
The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance.
by Teresa Overby
April 25, 2011
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