Arnold Oppenheim, MD

Arnold Oppenheim, MD
5320 Providence Rd Virginia Beach, VA 23464
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Consumer Feedback

(44 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional.
by MRS
December 19, 2011
I went to Dr. Oppenheim to get a consultation for treating mild adult acne. I had read several other reviews on this and other sites, many of which were very positive but several of which complained about his wait time and lack of bedside manner. However, since he was recommended to me by another doctor who I hold in high regard, I decided to give him a shot. Well, everyone is pretty much dead on in that his wait time was pretty lengthy (about an hour), and he really doesn't have any bedside manner... he appears a bit scattered brained and in his own head. That said, it was clear to me that he knows his specialty very well and is incredibly smart and does care about his patients and treating their problems -- even if he can't communicate with them very well. I did have to get him to repeat treatment instructions a few times, because he was tossing various samples at me and I wanted to ensure I understood when I was supposed to take, when. I'm sure for him all of that is second nature so it probably doesn't occur to him that a patient needs a little more clear explanation/guidance. I had the chance to talk to him after the appointment ended and he's truly a very nice guy who I believe is very good at what he does... communication is just not his strong suit. The staff was very friendly as well. I do think they need to do a better job of scheduling appointments to cut back on the wait time. Bottom line, I would recommend going to him if you're serious about wanting to get good treatment. Just be prepared for a unique experience.
by 1234
December 16, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was the waiting area spacious?
No, but I can always find a seat
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
December 13, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Were the waiting room chairs comfortable at this dermatologist's office?
They were average
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
November 18, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider rush your appointment?
No
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
November 18, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did you experience unnecessary pain during your visit?
No
Was this dermatologist friendly?
Extremely Friendly
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
November 02, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this dermatologist's staff friendly?
Yes, they went above and beyond
by Anonymous
October 28, 2011
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous
October 10, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Would you refer this provider to a family or friend?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
September 21, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Would you recommend this dermatologist to others?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
August 09, 2011
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