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James Woodmansee, MD

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James Woodmansee, MD
Cottontree Family Practice
(55 Reviews)
> Get Phone Number & Directions
2230 N University Pkwy Ste 1A Provo, UT 84604
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Consumer Feedback

(55 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2.5 star average for Value
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
December 29, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
December 11, 2011
I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. I know that they have a lot of clients here so I understand that they many not remember my name every time, but I am always really impressed when I walk in the door and am greeted by name. They always try to make the effort and for this I am grateful. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care.
by Andrea
October 31, 2011
I got an appointment quickly. I've never had to wait too long. They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. I was left in the appointment room by myself, but they eventually returned.
by rgrrogue
October 11, 2011
They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important.
by mommyjo01
September 30, 2011
I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. I was given a brief greeting when I walked through the door, but no one made any sort of effort to help me. I felt ignored. They are nice but WAY overbooked and the staff is clearly overworked. They should really allow for more time in between appointments if they want to keep any business.
by HS
September 28, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Are you going to visit this provider again?
Without a doubt!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
September 21, 2011
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
September 05, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
September 05, 2011
I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. They made the extra effort to make sure every question and concern I had was addressed. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you.
by Stephen K Pettey
September 03, 2011
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Map and Directions
2230 N University Pkwy Ste 1A, Provo, UT 84604