John Moore, MD

John Moore, MD
1600 Coit Rd Ste 103 Plano, TX 75075
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Consumer Feedback

(19 Reviews)
5 star average for Service
5 star average for Environment
4.5 star average for Expertise
4.5 star average for Staff
5 star average for Recommended
5 star average for Value
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Were the waiting room chairs comfortable at this ENT Otolaryngologist's office?
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
September 09, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider have reasonable prices?
Did you leave the office feeling satisfied with your visit?
by Anonymous
August 16, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
July 27, 2011
I didn't experience any unnecessary pain during my visit... I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. I was given a polite greeting when I walked in. It was nice to be acknowledged. I was confident that they were using the latest treatment methods.
by liz
June 15, 2011
The office was very easy to locate. I didn't have any trouble finding it at all. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded.
by Kurt
April 04, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider have bad breath?
Not at all, I didn't notice a smell.
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
April 04, 2011
I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They were very polite and helpful and made sure that I had everything I needed. They always take that extra step to make me feel special. I always enjoy my appointments here. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places.
by amorn
April 03, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
March 02, 2011
User Rating: 1 out of 5 stars
by Satisfied 03/03/2010
My visit to Dr. Moore's office would have to be one my worst doctor visits EVER! What's sad is that it all started with my first phone call to there office. The girl on the phone stated that I would not want to come in on a Friday because I would have to see Dr. Moore's associate and she would not want her or any of her family to have a procedure done by him. Who says that????? Especially when they work for BOTH of the doctors!!!!! Well I had read good reviews on Dr. Moore so decided that I would still like to see him. I researched him and the only information that I could find involved ears and hearing aids. I called the office to confirm that he did fix deviated septoms and the lady confirmed that he does all ENT related procedures. I went in to his offfice after rushing 45 minutes from my job and was there from check in to check out 20 minutes. Keep in mind that includes waiting! He looked at my nose and said it was a complicated procedure and 10 years ago he would have fixed it but now there is a guy in the area who loves my kind of problem and I would best to see him. He then walked me up and I asked "so I owe you $40 (my co-pay) for you to refer me to a more competent ENT" and he replied.... "well Sweetheart that's my time". Horrible experience!!!! I did not go to one specialist to be referred to the same kind of specialis who LOVES my problem.
by prncs421
March 03, 2010
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