Robert Couch, MD

Robert Couch, MD
Pediatric Associates of Lubbock - PALs 7501 Quaker Avenue 2nd Floor Lubbock, TX 79424
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
As a nurse in labor and delivery, Dr. Couch was highly recommended to us. We have not been dissapointed. He is very calm and reassuring, and has a caring staff that helps us get in when needed. They have taken great care of my 3 babies and I couldn't ask for me.
by lolab xxx.xxx.79.79
November 28, 2012
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did you experience unnecessary pain during your visit?
No
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this pediatrician allow you to be with your child at all times?
Absolutely. They make sure I am always able to be with my child at all times
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.82.235
October 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.144.165
July 11, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.223.227
April 22, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.141.250
April 09, 2012
I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. They are one of the most respected pediatricians in my community. Every parent I know thinks very highly of them. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. It seemed like they went out of their way to encourage me, and were very supportive of all my values and beliefs about parenting issues. I know I can always count on them.
by Ellie
December 15, 2011
Were the waiting room chairs comfortable at this pediatrician's office?
Yes
Was this pediatrician friendly?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
November 07, 2011
Does this provider offer flexible appointment times?
Absolutely Not! My appointment always conflicts with my schedule
Did this provider seem up-to-date with the current advancements in their field?
Yes
Do other parents within your community respect this pediatrician?
Yes, they are respected
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
October 10, 2011
They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. When comparing them to others I have visited for the same condition, they are among the best I have seen. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. Not only did they answer all of my questions, they also emphasized preventative care and informed me about child safety and nutrition. I was very impressed by how knowledgeable they were.
by Kimberly Hix
May 11, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this pediatrician have toys, magazines or TV's in the waiting room?
Yes
Are you going to visit this provider again?
Without a doubt!
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
March 24, 2011
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