Premier Ob-Gyn Center Pa

Premier Ob-Gyn Center Pa
Premier Ob-Gyn Center Pa 341 Wheatfield Drive Suite 270 Sunnyvale, TX 75182
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Consumer Feedback

(41 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this OBGYN able to answer all of your obstetric or gynecological questions?
Yes, they seemed very knowledgeable
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
November 29, 2011
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
November 22, 2011
I am confident that I was called the minute my test results were ready-fastest I've ever seen. They were extremely polite on the phone as well. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. My whole experience at this office was above average starting with their very comfortable waiting room chairs. They were fantastic.
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.
by Jay
November 18, 2011
There was only a couple of times where the staff was actually able to answer my questions. Most of the time, they'd refer me to their boss or another staff member. They didn't tell me any of the side effects that would come with my medication, or any of the risks that were possible with my procedure. I was only told about the benefits and why I needed it. They didn't seem too happy to be helping me. Maybe they were just having a bad day, but they could have been nicer. This provider has very little helpful information available online, and what they do have is hard to find.
by kahnie
October 19, 2011
I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. When comparing them to others I have visited for the same condition, they are among the best I have seen. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help.
by Donwea
October 18, 2011
Was this provider's staff friendly?
Yes
Did this provider have reasonable prices?
Yes
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous
September 12, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
August 05, 2011
Did this OBGYN treat you with respect?
Yes, they went above and beyond
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider friendly?
Very! The most welcoming office I've visited!
by Anonymous
July 24, 2011
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
June 26, 2011
Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They were so respectful and kind. They went above and beyond what I would expect and really made me feel welcome. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.
by Maria
May 09, 2011
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