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Eugene Lai, MD, PhD

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Eugene Lai, MD, PhD
Houston Methodist Stanley H. Appel Department of Neurology
(18 Reviews)
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6560 Fannin Street Suite 802 Houston, TX 77030
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
January 09, 2012
Would you recommend this provider to others?
Yes
Was this neurologist friendly?
Yes
Did they follow up with you after your appointment?
Yes.
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
November 30, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
November 08, 2011
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Did this provider rush your appointment?
No
Was this neurologist friendly?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
September 20, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
August 01, 2011
I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. I've already told my friends and family about the fantastic experience I had there.
by dwoodfin
July 08, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
June 22, 2011
It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. They always made sure that I wasn't in any pain. I eventually found a spot after cruising around a little bit. I wish they had more convenient parking available. I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places. Almost every time I visit, I have to remind them who I am, why I'm there, and what my circumstances are.
by sara
May 05, 2011
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Map and Directions
6560 Fannin Street Suite 802, Houston, TX 77030