Hanh Truong, MD

Hanh Truong, MD
16651 Southwest Fwy Ste 340 Sugar Land, TX 77479
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Consumer Feedback

(31 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider show attention to detail?
Kind of, but not very much
Did this provider answer all of your questions?
Some were answered
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
September 16, 2011
Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. I spend a little too much time in the waiting room. I've waited longer at other offices, but I was hoping to be seen sooner. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. I was given a polite greeting when I walked in. It was nice to be acknowledged.
by SKIKING
September 12, 2011
Don't even waste your time here. They don't care about you, just your WALLET. They left me alone in the appointment room for quite a while. Every time I've called and left a message, I've never heard back. It's extremely annoying. Every time I come in for an appointment, and throughout the appointment, I'm always having to remind them who I am and what my circumstances are. It's very frustrating. Don't call this provider if you're in a hurry. Every time I call I have to wait on hold forever. I think I got a gray hair the last time I was waiting. This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page.
by Gabriel Alvarado
August 23, 2011
I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. They put in the extra effort to make me feel valued and comfortable during each appointment. They are one of the most welcoming offices I've ever visited. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places.
by al reyes
August 05, 2011
Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.
by NSPINKS
June 13, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider use excessive foul language?
No
Did this provider have reasonable prices?
Yes
by Anonymous
May 05, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Were the waiting room chairs comfortable at this provider's office?
They were average
by Anonymous
April 28, 2011
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Was this provider's staff friendly?
Yes
Did this provider rush your appointment?
No
Did you experience unnecessary pain during your visit?
No
by Anonymous
April 26, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Were the waiting room chairs comfortable at this provider's office?
They were average
Was it easy to make an appointment with this provider?
Yes
Does this provider offer any coupons, discounts or promotions?
Yes
by Anonymous
April 14, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider offer flexible appointment times?
Yes
Are you going to visit this provider again?
Without a doubt!
by Anonymous
April 05, 2011
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