Janice Chang, MD

Janice Chang, MD
Bay Area Dermatology Clinic 12 Professional Park Dr Webster, TX 77598
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Consumer Feedback

(78 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Were you able to relax during your appointment?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
January 23, 2012
Was this provider late to your appointments?
No, they were on time
Did this provider answer all of your questions?
Yes
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
by Anonymous
January 12, 2012
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
December 29, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
December 27, 2011
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous
December 27, 2011
Were you able to relax during your appointment?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this dermatologist answer all of your questions?
Yes
by Anonymous
December 19, 2011
Does this provider offer flexible appointment times?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider have reasonable prices?
Yes
by Anonymous
December 08, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
November 21, 2011
Did this provider use excessive foul language?
No
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
November 08, 2011
They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. I really appreciated the fact that the staff was so welcoming. They were friendly and made me feel at home.
by Larry
October 12, 2011
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