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Robert Willis, MD

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Robert Willis, MD
Regional ENT Associates
(18 Reviews)
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300 Steam Plant Rd Ste 430 Gallatin, TN 37066
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this ENT Otolaryngologist recommend surgery too quickly?
Not at all, I was given several other options to try first
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Are you going to visit this provider again?
Without a doubt!
by Anonymous
January 19, 2012
Was this ENT otolaryngologist's staff friendly?
Friendly Enough
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did you experience unnecessary pain during your visit?
No
by Anonymous
January 15, 2012
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider offer flexible appointment times?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
January 10, 2012
Are you going to visit this provider again?
Not if my life depended on it
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
January 02, 2012
Is this provider's business conveniently located?
Yes, it is very conveniently located
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Are you going to visit this provider again?
Without a doubt!
by Anonymous
December 08, 2011
The staff here goes out of their way to make you feel at home. They are truly genuine, friendly people. They never left me for an extended period of time and I never felt ignored. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily.
by Psalm100
November 01, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Absolutely, they took everything I had to say very seriously
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this ENT Otolaryngologist promptly contact you with any test results?
Absolutely, I couldn't believe how quickly they got back to me
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
September 28, 2011
I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously.
by Daisy
August 03, 2011
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Map and Directions
300 Steam Plant Rd Ste 430, Gallatin, TN 37066