Susan Schwarz, MD

Susan Schwarz, MD
Parkwest Obstetrics & Gyn 9330 Park West Blvd Ste 302 Knoxville, TN 37923
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Consumer Feedback

(23 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did this OBGYN treat you with respect?
Yes
by Anonymous
December 07, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
November 12, 2011
Was the waiting area spacious?
Yes
Was this provider's staff friendly?
Friendly Enough
Was this provider's office easy to locate?
Fairly Easy
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
November 02, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Would you refer this provider to a family or friend?
Yes
Was this OBGYN able to answer all of your obstetric or gynecological questions?
Yes
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
October 25, 2011
Was this OBGYN able to answer all of your obstetric or gynecological questions?
Yes, they seemed very knowledgeable
by Anonymous
October 25, 2011
I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. They called me with my test results fairly quickly. I was happy with their promptness. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them.
by THW
September 12, 2011
I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They always made sure that I wasn't in any pain.
by Tam
September 02, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
July 24, 2011
It is nice to have a female OB/GYN and she is gracious and sincere. I found her to be very professional. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. I was confident that I was under the care of a professional. She and her staff went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else.
by Spark
May 09, 2011
Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on.
by Caroline
April 19, 2011
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