James Herman, MD

James Herman, MD
Palmetto Internal Medicine, PA 1701 Devonshire Dr Ste 101 Columbia, SC 29204
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Was this provider's staff friendly?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.129.181
January 30, 2014
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider's office too cold?
No, it was fine
Does this provider use current and safe equipment?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
September 18, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous
August 31, 2011
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.
by Walker Clarke
May 26, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
March 23, 2011
Does this provider offer flexible appointment times?
Yes
by Anonymous
March 18, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
March 14, 2011
Did this provider rush your appointment?
Not too much, but somewhat
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider treat every client equally?
No, they definitely favor certain clients
Would you recommend this provider to others?
No
by Anonymous
February 28, 2011
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