Mark Gottron, DO

Mark Gottron, DO
Irwin Family Care 905 Spruce St Ste 201 Irwin, PA 15642
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Consumer Feedback

(19 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Does this provider remember you by name?
Sometimes, but not always
by Anonymous xxx.xxx.88.166
November 21, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.38.213
June 22, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.241.53
March 11, 2012
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
February 17, 2012
They made the extra effort to make sure every question and concern I had was addressed. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time.
by Chris Reccelle
January 31, 2012
I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. I have already recommended them to my friends and loved ones. I was so impressed with their care and treatment!
by dm
November 15, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
July 06, 2011
Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. It is obvious that their office is cleaned regularly. It was fantastic.
by Wednesday Sampson
June 22, 2011
Did this provider answer all of your questions?
Yes
by Anonymous
May 17, 2011
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