Rodney Franklin, MD

Rodney Franklin, MD
Conshohocken Family Practice 612 Fayette St, 2nd Fl Conshohocken, PA 19428
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Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
They made the extra effort to make sure every question and concern I had was addressed. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places.
by Michelle
June 15, 2011
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was this provider's staff friendly?
Yes
Were the waiting room chairs comfortable at this family doctor's office?
Yes
by Anonymous
June 05, 2011
I like Dr Franklin very much BUT the office staff is extremely rude, ignorant and it is very difficult getting in touch and getting service. The attitude is one of superiority and lacks any hint of customer service. Lots of billing errors that they could care less about. It is ashame such a good doctor has such a bad office staff. I would go elsewhere if looking for a doctor because of the office staff - just real bad
by lou
May 26, 2011
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