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Brent Laughlin, MD

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Brent Laughlin, MD
Omni Group
(32 Reviews)
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1919 S Wheeling Ave Ste 108 Tulsa, OK 74104
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Consumer Feedback

(32 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2.5 star average for Value
They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. I have already sent so many people here. They truly deserve more recommendations than I can give!
by M E Halley
February 13, 2012
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
Are you going to visit this provider again?
Without a doubt!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by Anonymous
January 13, 2012
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider prominently display their diplomas or business license?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
December 14, 2011
They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. They always make an extra effort to be polite and courteous. They've never dismissed any of my concerns as unimportant, and take every concern of mine seriously. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members.
by Groovepilot
November 30, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
November 28, 2011
I was so impressed with how great they were at answering each and every question I had in-depth. They were so patient, and covered all of the bases until I had no more questions. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back.
by Alice McCommas
November 28, 2011
Does this provider offer flexible appointment times?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
November 21, 2011
Did this provider answer all of your questions?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider have reasonable prices?
They were decent, but not very affordable
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
November 14, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
October 07, 2011
The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I was happy and relieved that they were able to answer all of my questions. I felt like I got a good amount of information.
by Charles
August 15, 2011
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Map and Directions
1919 S Wheeling Ave Ste 108, Tulsa, OK 74104