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Seth Silberman, MD

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Mayfield Heights, OH

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Seth Silberman, MD
A Northcoast Ear Nose & Throat
(29 Reviews)
> Get Phone Number & Directions
6770 Mayfield Rd Suite 322 Mayfield Heights, OH 44124
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Consumer Feedback

(29 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
August 31, 2011
Are you going to visit this provider again?
Without a doubt!
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
by Anonymous
June 08, 2011
They have really great customer service here. They always put their customers first, regardless of the situation. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. They are always prepared for my appointment and remember everything about me. They always take the time to listen to me. I know they really care about me and what I have to say. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.
by Beth
May 26, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was it easy to make an appointment with this provider?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
April 22, 2011
Was the waiting area spacious?
No, but I can always find a seat
Did this provider seem irritated to be working with you?
No, they were polite
Were the waiting room chairs comfortable at this provider's office?
They were average
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
by Anonymous
April 12, 2011
Was this provider friendly?
Yes
by Anonymous
March 22, 2011
Was this provider's office too loud?
No, it wasn't too loud
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
March 13, 2011
Was this provider's staff friendly?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider have bad breath?
Not at all, I didn't notice a smell.
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
March 11, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this ENT Otolaryngologist recommend surgery too quickly?
No
Did you experience unnecessary pain during your visit?
No
Was this ENT Otolaryngologist able to diagnose your condition quickly?
Yes
by Anonymous
March 09, 2011
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Map and Directions
6770 Mayfield Rd Suite 322, Mayfield Heights, OH 44124