Janette Stephenson

Wellness.com Featured Provider
Janette Stephenson
UH Minoff Health Center Office

(216) 896-1740

3909 Orange Pl Ste 4500 Beachwood, OH 44122
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Consumer Feedback

(82 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this OBGYN fully explain your treatment's risks and benefits?
Yes
Was this provider's staff friendly?
Friendly Enough
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous
January 12, 2012
All of the risks and benefits of my treatment were explained to me. Deborah Levitan Gerson, MD was very thorough and informative. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. They seemed really knowledgeable and were able to answer all my questions in-depth. I understood all my options fully and they really took the time to make sure my questions were answered. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time.
by Nali
December 29, 2011
They seemed really knowledgeable and were able to answer all my questions in-depth. I understood all my options fully and they really took the time to make sure my questions were answered. Everyone in my community knows that they are the absolute best in the field. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. I wasn't pressured at all to use any particular medications or birth controls. They answered all my questions and gave me their honest opinion on what would work for me and what wouldn't.
by Tammy
December 28, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
December 13, 2011
Did this OBGYN knock before entering the exam room?
Yes
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did you experience unnecessary pain during your visit?
No
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
December 12, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this OBGYN thoroughly review your medical history before examining you?
Yes
by Anonymous
December 05, 2011
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Anonymous
December 02, 2011
Were you able to relax during your appointment?
Yes
Were the waiting room chairs comfortable at this provider's office?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
by Anonymous
December 01, 2011
They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared.
by Christine
November 25, 2011
Were the waiting room chairs comfortable at this provider's office?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider have reasonable prices?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
November 10, 2011
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Primary Specialty

OBGYN

Practice UH Minoff Health Center
Gender Female
Education Case Western Reserve University School Of Medicine
Training Metrohealth Medical Center, Metrohealth Medical Center
Certification American Board of Obstetrics and Gynecology - Obstetrics and Gynecology, 2000