Matthew Stone, DO

Matthew Stone, DO
Family Practice Assoc 74 N Breiel Blvd Middletown, OH 45042
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Consumer Feedback

(47 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
by Anonymous
February 20, 2012
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Would you recommend this family doctor to others?
I Already Have
by Anonymous
January 31, 2012
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider ever postpone your appointment?
Sometimes, a little too often
by Anonymous
January 25, 2012
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this family doctor answer all of your questions?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
January 23, 2012
Did this provider rush your appointment?
No
Did this provider have reasonable prices?
No, it was expensive.
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
January 06, 2012
Did this provider listen to your input and concerns?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
January 02, 2012
They always make sure to return my phone call as soon as possible. They've never left me waiting. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. I wouldn't think twice about sending my friends and family here. They are very good at what they do. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.
by Myron
December 27, 2011
The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. Everyone in my community knows that they are the absolute best in the field.
by Deb S
December 15, 2011
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. They always make sure to return my phone call as soon as possible. They've never left me waiting.
by Amy
December 15, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
December 07, 2011
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