James Brockman, MD

James Brockman, MD
Family Medical Care Associates 9582 Princeton Glendale Rd Hamilton, OH 45011
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Consumer Feedback

(24 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Would you refer this provider to a family or friend?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider give unbiased advice?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous xxx.xxx.236.9
April 29, 2013
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you experience unnecessary pain during your visit?
No
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
by Anonymous xxx.xxx.2.128
April 26, 2013
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider always put the customer first?
Yes, they always put customers first
Were the waiting room chairs comfortable at this family doctor's office?
Yes
by Anonymous xxx.xxx.29.135
March 27, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.143.26
January 14, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Dee xxx.xxx.236.9
August 27, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.165.248
May 26, 2012
Their prices were not fair at all. They were extremely overpriced and I felt ripped off. Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business. They definitely favor certain clients, and make an extra effort to help those clients. I was afraid that they wouldn't help me if they didn't like me. I did experience some pain that I felt could have been avoided, but it wasn't too bad.
by Kim Stephens
February 17, 2012
Was the waiting area spacious?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this family doctor's staff friendly?
Yes
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
December 12, 2011
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was this provider late to your appointments?
No, they were on time
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
December 01, 2011
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider treat their staff well?
Yes, they treat their staff with respect
Were you able to relax during your appointment?
Yes
by Anonymous
August 25, 2011
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