Directory > Providers > Doctor > Dermatologist > OH > Westlake > Susan Nedorost, MD > Reviews

Susan Nedorost, MD

Nearby

Dermatologists

University Hospitals

Westlake, OH

University Hospitals

Westlake, OH

University Hospitals

Westlake, OH

University Hospitals

Westlake, OH
Get Featured on Wellness.com > Learn More
Susan Nedorost, MD
University Dermatology Assoc
(20 Reviews)
> Get Phone Number & Directions
960 Clague Rd Ste 2470 Westlake, OH 44145
Add a Review

Consumer Feedback

(20 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
2.5 star average for Value
Does this provider promptly return your phone calls?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous
October 14, 2011
Are you going to visit this provider again?
Without a doubt!
Did you experience unnecessary pain during your visit?
No
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Were you able to relax during your appointment?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
October 03, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
September 20, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider remember you by name?
Sometimes, but not always
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
by Anonymous
September 01, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider have reasonable prices?
They were decent, but not very affordable
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
August 15, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider's office easy to locate?
Fairly Easy
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
May 26, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Does this provider remember you by name?
Sometimes, but not always
by Anonymous
May 24, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was it easy to make an appointment with this provider?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
April 03, 2011
They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. It was easy to get the appointment time that worked for my schedule. They were very polite and helpful and made sure that I had everything I needed.
by Christine
March 31, 2011
They made the extra effort to make sure every question and concern I had was addressed. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. They have a very good professional reputation. I know that I'm under the care of an expert. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there.
by Happy patient
March 09, 2011
Add a Review
Map and Directions
960 Clague Rd Ste 2470, Westlake, OH 44145