Michael Lucas, MD

Michael Lucas, MD
High Point Orthopaedic & Sports Medicine Inc 611 N Lindsay St Ste 200 High Point, NC 27262
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
November 01, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
October 13, 2011
Does this orthopedic surgeon use current and safe equipment?
Yes; the equipment is very advanced!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
September 06, 2011
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
Was there annoying music playing while you waited or during your visit?
Yes, it was annoying
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Did you experience unnecessary pain during your visit?
A little, but it was bearable
by Anonymous
March 24, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
March 21, 2011
Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. I was given a polite greeting when I walked in. It was nice to be acknowledged. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. They definitely care about patient comfort because they have the best waiting room chairs I've ever seen. I could have easily taken a quick nap while waiting for my appointment. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here.
by PeeJayJr
March 01, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
February 24, 2011
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