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Samuel Kelly, MD

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Samuel Kelly, MD
UNC Regional Physicians Family Medicine at Palladium
(41 Reviews)
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5826 Samet Drive Suite 101 High Point, NC 27265
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Consumer Feedback

(41 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. I am going to refer everyone I know here. I absolutely love this place.
by Rick Lyles
August 29, 2011
Did this provider listen to your input and concerns?
Yes
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Was this provider late to your appointments?
No, they were on time
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
August 12, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
August 04, 2011
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this family doctor friendly?
Yes
by Anonymous
July 18, 2011
Would you recommend this provider to others?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
April 19, 2011
Does this provider use current and safe equipment?
Yes
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Were the waiting room chairs comfortable at this provider's office?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was this family doctor friendly?
Extremely Friendly
by Anonymous
April 10, 2011
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider listen to your input and concerns?
Yes
Does this provider remember you by name?
Sometimes, but not always
by Anonymous
April 07, 2011
Does this provider have helpful information available online?
Yes
Does this provider offer flexible appointment times?
Yes
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
by Anonymous
April 04, 2011
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider remember you by name?
No, I always have to remind them
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you feel safe in this provider's care?
Yes
Were the waiting room chairs comfortable at this family doctor's office?
They were average
by Anonymous
March 08, 2011
It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. I wasn't worried about their equipment. It was safe and well taken care of. I was confident that they were using the latest treatment methods. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have.
by Charles
February 28, 2011
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Map and Directions
5826 Samet Drive Suite 101, High Point, NC 27265