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Mark Nesselson, MD

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Mark Nesselson, MD
(17 Reviews)
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146 W 95th St New York, NY 10025
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Consumer Feedback

(17 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
It's shocking how little they seem to care about customer service. From my experience It appears as if customers are never put first here. . I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. I had to wait forever after I arrived for my appointment. They were running really behind and I was disappointed because it threw off the rest of my day.
by disgruntled westsider
August 12, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
July 08, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous
July 01, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
June 10, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
June 01, 2011
They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. Not only were they able to answer all of my questions about immunizations, they gave me a lot of information that I wasn't aware of. I was amazed how much they knew. Everyone in my community knows that they are the absolute best in the field.
by Amy Poux
May 04, 2011
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Was this provider's office too cold?
No, it was fine
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Did this provider listen to your input and concerns?
Yes
Would you refer this provider to a family or friend?
Yes
by Anonymous
April 13, 2011
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Map and Directions
146 W 95th St, New York, NY 10025