Does this provider welcome questions?
                        
                        
                            Absolutely! They are happy to answer all of my questions
                        
                        
                            Does this provider have helpful information available online?
                        
                        
                            Yes
                        
                        
                            Does this provider leave you on hold for a long time when you call?
                        
                        
                            I usually have to wait on hold for quite a while, but not as long as some other places
                        
                        
                            Did you spend a lot of time in the waiting room at this provider's office?
                        
                        
                            The wait wasn't terrible, but it wasn't the best
                        
                        
                            Was this provider argumentative or easily angered?
                        
                        
                            Not at all, they were one of the kindest, most attentive individuals I've ever met