Robert Cupelo, MD

Robert Cupelo, MD
Cny Internists 5823 Widewaters Pkwy East Syracuse, NY 13057
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Consumer Feedback

(28 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider friendly?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
April 29, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
April 27, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Are you going to visit this provider again?
Sure
Would you refer this provider to a family or friend?
Yes
by Anonymous
April 27, 2011
Are you going to visit this provider again?
Without a doubt!
by Anonymous
April 26, 2011
Were you able to relax during your appointment?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
April 26, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
April 23, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
April 23, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider use excessive foul language?
No
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
April 22, 2011
I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. Their prices were very fair. The level of care you get for the price is outstanding. The chairs in their waiting room weren't the best but they served their purpose and I couldn't complain.
by BMitchell
April 22, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider answer all of your questions?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Are you going to visit this provider again?
Without a doubt!
by Anonymous
April 22, 2011
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