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Thomas Mastakouris

Wellness.com Featured Provider
Thomas Mastakouris
Thomas Mastakouris, MD
(11 Reviews)
Office

(718) 545-2020

 Fax (718) 932-9131 30-10 38th St Astoria, NY 11103

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Consumer Feedback

(11 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
2.5 star average for Staff
Recommended
4.5 star average for Recommended
Please enter your review here.
by Steve Smith xxx.xxx.131.110
December 06, 2017
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Was this provider friendly?
Polite Enough
Were the waiting room chairs comfortable at this provider's office?
They were average
by Anonymous xxx.xxx.132.18
February 28, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Completely!
Are you going to visit this provider again?
Without a doubt!
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.161.122
May 16, 2012
I had to wait quite a while for my appointment. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. They have a very good professional reputation. I know that I'm under the care of an expert. Not only were my questions answered thoroughly, I was encouraged to ask as many as I could. There was no rush to get me out and I left feeling very educated and informed.
Unfortunately once while waiting for my appointment I was informed that he was running late so they asked me if I would mind seeing his wife, also a doctor in the same office. I agreed and was very dissatisfied with her. She was rude and condescending, But Dr. Mastakouris is wonderful and very personable.
by x530Ms
February 20, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
January 07, 2012
I called and they told me to drop in the same day because the doctor was not very busy today; around 12 was fine. I called 15 minutes before going to see if there was going to be a long wait and they said, no, only two people. When I get there, they said the wait was an hour and a half and they don't know who talked to me. They said it's always like this. But they gave me the option to see another doctor who was free now. so they took my insurance information. After 20 minutes, they did not call me. I ask how much longer was it going to be and they said other forty minutes. I just left because I didn't have time for that. I can understand that one has to wait half an hour, or that it can be an hour if its a drop in, but they should warn you that, not say that it is going to be right away.
by RGS
November 30, 2011
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
Was the waiting area spacious?
No, it was rather cramped
Was this provider friendly?
Yes
by Anonymous
June 07, 2011
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
Was the waiting area spacious?
No, but I can always find a seat
Did you experience unnecessary pain during your visit?
No
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
by Anonymous
June 07, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider's staff friendly?
Friendly Enough
Was it easy to make an appointment with this provider?
Yes
by Anonymous
April 13, 2011
Was this provider's office clean?
It could have used some cleaning
Did you notice a foul odor when you arrived at this provider's office?
Yes, they need to clean or sterilize their facility more
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Were you able to relax during your appointment?
Yes
by Anonymous
March 16, 2011
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Map and Directions
30-10 38th St, Astoria, NY 11103
Website https://profiles.mountsinai.org/thomas-mastakouris?utm_source=Yext&utm_medium=physician_listing&utm_campaign=YEXTMD&utm_term=primarycare&y_source=1_MTU2NzE3NTUtNTEwLWxvY2F0aW9uLndlYnNpdGU=
Primary Specialty

Internist

Practice Thomas Mastakouris, MD
Gender Male
Education University of Nebraska College of Dentistry
Training Maimonides Medical Center