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Luke Nightingale, MD

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Hoosick Falls, NY

Twin Rivers Medical

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Twin Rivers Medical

Hoosick Falls, NY

Twin Rivers Medical

Hoosick Falls, NY
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Luke Nightingale, MD
Schaghticoke Family Health Ctr
(32 Reviews)
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8 Meadowview Dr Schaghticoke, NY 12154
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Consumer Feedback

(32 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was this family doctor friendly?
Extremely Friendly
by Anonymous
June 27, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
June 20, 2011
I am registered as a patient to this doctor, and refuse to go in unless absolutely necessary. Whenever I go in for a physical or immunizations, all I receive is a lecture regarding his BMI chart and how I am in the "overweight" category (I am an active athlete and my weight is almost pure muscle).

When I went in with a medical concern, the concern was not addressed and instead I received a lecture on females and being a hypochondriac (note that I had not been into the office in several years). I have had issues with the office personnel as well. After being informed that several forms REQUIRED for my schooling would be available for pick up ONLY at a certain time and arranging to return home for them, I arrived at the time only to find the building locked and inaccessible.

I adamantly refuse to go to this doctor at all costs now, and recommend instead going to urgent care, as they are MUCH more polite and will fit in appointments when you need them, rather than in three months.
by NumberLong(341427679)
June 01, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
May 31, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
May 27, 2011
Did they follow up with you after your appointment?
Yes.
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
May 03, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider answer all of your questions?
Yes
Was this family doctor friendly?
Extremely Friendly
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
May 03, 2011
Was it easy to make an appointment with this provider?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
April 12, 2011
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
March 31, 2011
Was this provider late to your appointments?
No, they were on time
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was the waiting area spacious?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
March 29, 2011
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Map and Directions
8 Meadowview Dr, Schaghticoke, NY 12154