Brian Lipman, MD

Brian Lipman, MD
Infectious Diseases of Southern Nevada 10001 S. Eastern Avenue #307 Henderson, NV 89052
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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
2 star average for Staff
Recommended
3 star average for Recommended
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Were you able to relax during your appointment?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider listen to your input and concerns?
Yes
Does this infectious disease specialist use current and safe equipment?
Yes; the equipment is very advanced!
by victor xxx.xxx.149.25
November 20, 2012
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
by afraid xxx.xxx.234.44
November 19, 2012
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous xxx.xxx.100.70
October 28, 2012
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
by Anonymous
August 12, 2011
Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. They gave me sufficient information to make a decision about my treatment plan. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you.
by Kathleen DePalma
June 06, 2011
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