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ABC Dental Care

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ABC Dental Care
ABC Dental Care
(64 Reviews)
> Get Phone Number & Directions
4207 Wheaton Way Bremerton, WA 98310
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Consumer Feedback

(64 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
The staff were doing the best they could, but the dentist was a NIGHTMARE. He pulled three wisdom teeth on my new customer exam appointment without giving me time to plan a ride home. He waited until the numbing he'd applied was starting to wear off, then gave me a very brief cursory teeth cleaning while chatting with some friend of his who was trying to sell him a car. It was very painful and rough and my teeth still need to be cleaned afterwards but my insurance does not cover more than one a year. THEN he pulled the wisdom teeth (while yelling at his staff the whole while) dislocated my jaw on accident, left shards of tooth in my gums, and used a lever and no other tool so it was again very painful. My mouth was not rinsed during the procedure enough and gunk and dust was all over my tongue and throat and I was gagging on it and he ignored my distress. He also interrogated me on my teeth cleaning habits while my mouth was full of equipment and accused me of lying to him (but I could hardly say my own name let alone respond to him! How could I possibly lie to him?) They gave me after care information for a basic tooth pulling, which did not nearly prepare me for the two weeks of recovery that ensued. I had to relocate my own jaw. By the time I left the office for this first visit, the numbing had completely worn off and my eyes were streaming with the pain of it, and then I had to ride two buses home. I would NEVER GO again, but it appears he's the only dentist in kitsap county that takes medicaid. If being on medicaid makes me somehow deserving of this treatment, then I am surely a second class citizen.
by Skalla xxx.xxx.23.42
March 27, 2014
Were the waiting room chairs comfortable at this dentist's office?
Yes
Did you receive sample toothbrushes or toothpaste to take home?
No, I didn't receive anything at all
Did your teeth cleaning feel rushed?
No
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider helpful about using your insurance coverage?
Absolutely yes
by Anonymous xxx.xxx.34.147
March 26, 2014
Did you leave the office feeling satisfied with your visit?
Completely!
Was this dentist's staff friendly?
Yes, they went above and beyond
Were you glad that you had the appointment with your provider?
Yes
Did you receive sample toothbrushes or toothpaste to take home?
Many! I got to pick my favorites from a huge selection
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
by Anonymous xxx.xxx.27.133
February 22, 2014
Did this dentist give you your invoice promptly?
Not at all. They kept making excuses and didn't give it to me for weeks
Did you feel that your visit with the provider was time well spent?
No
Was this dentist's staff friendly?
Not Really
Was this dentist friendly?
Not at all
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by yomamadragon xxx.xxx.112.150
February 21, 2014
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this dentist explain your dental procedure to you?
Yes
Was the music playing while you waited or during your visit pleasant to you?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.75.12
February 11, 2014
Did this provider listen to your input and concerns?
Yes
by Anonymous xxx.xxx.242.69
January 22, 2014
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was the water they used during your teeth cleaning a comfortable temperature?
Absolutely! It was the perfect temperature
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider's office clean?
Yes everything was neat and sterile
by Nancy Stratton xxx.xxx.120.66
January 14, 2014
Did this provider listen to your input and concerns?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
by Anonymous xxx.xxx.173.194
December 27, 2013
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous xxx.xxx.240.254
November 13, 2013
I took my special needs daughter Charm to 16 dentist to have her wisdom teeth removed, ABC was the only one's who would help her. Dr. just numbed her and talked her through it.... never thought she would sit in that chair & then hug him when he was done!!!!!! Mind blowing!!!
Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. I like to keep records of everything I spend, so I was planning on asking them for an invoice for my procedure, but they gave me one before I even had to ask. I was impressed with their professionalism. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one.
by Charm's Mom xxx.xxx.5.57
October 17, 2013
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Map and Directions
4207 Wheaton Way, Bremerton, WA 98310