James Baum N DDS

James Baum N DDS
James Baum N DDS 25 South Nansemond Street Richmond, VA 23221
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Consumer Feedback

(27 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
1 star average for Value
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Were you able to relax during your appointment?
Yes
by Anonymous
May 06, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
April 20, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Would you refer this provider to a family or friend?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
April 18, 2011
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
April 09, 2011
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
by Anonymous
April 01, 2011
They have some of the cleanest dental equipment I have ever seen. They make an extra effort to make sure they only use the best for their patients. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them.
by Ann Tolley Jones
March 28, 2011
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Yes, I was given all the information before my treatment
by Anonymous
March 21, 2011
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