Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Did this provider have an entertaining selection of waiting room magazines?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen