Omni Dental Jenny Lin DDS

Omni Dental Jenny Lin DDS
Omni Dental Jenny Lin DDS 1270 Crabb River Road Suite 700 Richmond, TX 77469
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Consumer Feedback

(22 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Candace Byers xxx.xxx.95.89
January 17, 2012
Do this dentist have a good professional reputation among other dentists?
Yes, they are recommended by other dentists
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
November 30, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this dentist friendly?
Yes
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
by Anonymous
November 25, 2011
Great service and very good dentist!!!!
by Sam
November 09, 2011
Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and caring, I just love this place. Not only did I find a parking spot near the door, but I knew my car was safe because the spots were designated and close to the entrance. When comparing them to others I have visited for the same condition, they are among the best I have seen. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment.
by JEM
September 27, 2011
Did this dentist answer all of your questions?
Yes
Were you able to watch TV during your dental procedure?
Yes! I was able to choose between watching TV or reading a magazine
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider remember you and your circumstances at every appointment?
Yes
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Yes, I was given all the information before my treatment
by Anonymous
August 29, 2011
I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. I like to keep records of everything I spend, so I was planning on asking them for an invoice for my procedure, but they gave me one before I even had to ask. I was impressed with their professionalism. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you.
by 153
August 12, 2011
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Does this provider offer flexible appointment times?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
August 09, 2011
I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. I feel like they always have a special going on every time I visit. Even if I don't bring in a coupon the staff will inform me of the promotions they have going on so that I can save money. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. The chairs in their waiting room were definitely above average. I was comfortable.
by Mark S
March 25, 2011
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Was this provider friendly?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
by Anonymous
March 15, 2011
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