Wilkes & Buttenbaum Orthodontics

Wilkes & Buttenbaum Orthodontics
Wilkes & Buttenbaum Orthodontics 1460 Russell Road, Suite101 Paoli, PA 19301
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Consumer Feedback

(39 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.20.243
January 31, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.101.205
January 23, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
January 10, 2012
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did the orthodontist give you a good idea of what the final results would look like?
Yes, an exact picture!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous
December 06, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Were you able to relax during your appointment?
Yes
by Anonymous
November 29, 2011
They were very polite and helpful and made sure that I had everything I needed. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. Polite, welcoming, and incredibly friendly are just some of the words I would use to describe them. Whenever I come here I always feel valued and important. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up.
by D Watson
November 28, 2011
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Were the waiting room chairs comfortable at this provider's office?
Yes
Did you feel that this orthodontist had a kid-friendly office?
Yes, they had games and entertainment
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
November 01, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this orthodontist use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
October 24, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous
October 12, 2011
Everyone in my community knows that they are the absolute best in the field. The office was very easy to locate. I didn't have any trouble finding it at all. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. The office staff is delightful, and always finds the perfect times for your schedule.
by gail Van Rhee
September 13, 2011
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