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Heins Family Dentistry

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Plattsburgh, NY

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Dental and Oral Health

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South Burlington, VT
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Heins Family Dentistry
Heins Family Dentistry
(26 Reviews)
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75 Court Street Plattsburgh, NY 12901
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Consumer Feedback

(26 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
October 03, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
August 31, 2011
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
June 30, 2011
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. They made the extra effort to make sure every question and concern I had was addressed.
by wolfpack
June 16, 2011
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
June 12, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider prominently display their diplomas or business license?
Yes
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
May 02, 2011
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Map and Directions
75 Court Street, Plattsburgh, NY 12901