ToyTown University Pediatric Dentistry

ToyTown University Pediatric Dentistry
ToyTown University Pediatric Dentistry 394 Main Street East Aurora, NY 14052
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Consumer Feedback

(109 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
July 13, 2011
Did they follow up with you after your appointment?
Yes.
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Would you recommend this dentist to others?
I Already Have
Did this provider use excessive foul language?
No
by Anonymous
July 12, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider promptly return your phone calls?
Yes
by Anonymous
July 07, 2011
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this dentist friendly?
Yes
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
July 06, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Are you going to visit this provider again?
Without a doubt!
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Would you recommend this dentist to others?
Yes
by Anonymous
June 20, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this dentist allow you to regularly rinse your mouth during your procedure?
Absolutely, I was able to rinse every few minutes
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
June 14, 2011
Did you experience excessive oral pain after you left your appointment?
No, I was in a little pain but it wasn't excessive
Did your gums bleed excessively after your appointment?
No, they didn't bleed excessively
by Anonymous
May 18, 2011
They made no attempt to follow up with me after my appointment. It isn't a big deal, but it does say something about the overall atmosphere of the office. They briefly explained my sons dental procedure to me, but I wish they had given me more information. They gave me little information about fees and payment plans 3 days before my sons treatment that ended up being cancelled because of money. I wish they had gone over it more thoroughly with me. No one ever seems to answer the phone and the waiting room is so small and cramped, esp when people bring all there family and seems like extended family to there one childs dentist appt. It takes forever to get a follow up. I think they need to stop accepting new patients and give existing patients more attention! Half the time the dentist isnt there, then we need to schedule another appt for my boys to see him. The girls are great though!
by KB
May 06, 2011
Did this dentist allow you to regularly rinse your mouth during your procedure?
Absolutely, I was able to rinse every few minutes
by Anonymous
April 30, 2011
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. The chairs in their waiting room were definitely above average. I was comfortable. I've never seen a dental office that cares about their patients more than they do. They've never pressured me to get dental procedures I don't need, and they always have my best interest in mind. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything.
by Marcie
April 13, 2011
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