Grace Family Dentistry

Grace Family Dentistry
Grace Family Dentistry 143 Airport Road Concord, NH 03301
Add a Review

Consumer Feedback

(114 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. Not only are they recommended by other dentists, other dentists are always calling asking for advice. I know that I'm under the care of an expert.
by Jeff Bauman
July 26, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
July 18, 2011
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Does this dentist use current and safe equipment?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
July 12, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
July 01, 2011
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
June 30, 2011
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
June 27, 2011
Was this dentist friendly?
Extremely Friendly
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider's staff friendly?
Yes
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
by Anonymous
June 24, 2011
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
June 14, 2011
I will definitely refer my friends and family here. They were great and I think more people should know about them. My appointments don't usually get canceled here, but it's not unheard of either. I never know, it's usually a 50-50 chance. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me.
by Bill
June 14, 2011
he called my 3 yearold son who was scared and crying a baby and told him to stop crying we now go to a different dentist and are much happier
by unhappydentalpatient
June 04, 2011
Add a Review