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Bridging the Dental Gap

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Bridging the Dental Gap
Bridging the Dental Gap
(19 Reviews)
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1223 South 12th Street Bismarck, ND 58504
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider's office easy to locate?
Fairly Easy
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
August 15, 2011
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this dentist friendly?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
August 02, 2011
The waiting area is rather small, but there is always a seat available. It would be nice if it was more spacious, but I've never had to stand. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. They've never rushed my teeth cleaning. They always go above and beyond to make sure my teeth look and feel fantastic. All the equipment at this office is state-of-the-art. I feel very safe here because I know it's safe and current. It's really important to me to have a comfortable chair to sit in during my dental procedure, and their chairs were very comfortable. It was nice to be able to be comfortable during my entire procedure.
by Lora
July 05, 2011
They were a little too argumentative and angry. They didn't seem like they wanted to listen to almost everything I had to say. They kept saying "we only have 30 minutes set aside--make up your mind about what to do" Getting an appointment at this office was a LONG wait. If I were in some kind of an emergency I'd go back. Otherwise, I'm going to look for something better. Also--I heard the office manager gossiping about 2 of the nurses---not cool. AND they said my partial would be covered my medicare, NOT. So I ended up paying all myself, coz they "coded" it wrong. All 3 dr's are a f'ing SCAM.
by penniless
May 21, 2011
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
May 01, 2011
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
April 05, 2011
Did this provider have bad breath?
No I've never had any complaints
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
March 29, 2011
My 7 year old daughter and I have to have to have all our fillings removed and refilled because of bad work. They used mercury in my daughters mouth even after I specifically asked them not to and now it has to be removed which is dangerous. They made me wait 15 minutes to get in but when I was 4 minutes late they refused to take me. The Dentists are inexperienced, failing to reach acceptable standards. Their staff is rude,and they have terrible service. Poor people deserve respect too.
by B4FLY
January 12, 2011
Since they focus on the poor they are very rude ,inconsiderate and they set up policies which they donot follow them selves.Twice they have called me minutes before an appointment canceling appointments but when i did the same they got stupid with me.They do very poor dental work and i had to have them make three parcial plates for me because the first two were not able to fit and looked terrible.They threatened to charge me for the second one on top of the first.
by lnjmiller
January 01, 2010
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Map and Directions
1223 South 12th Street, Bismarck, ND 58504