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A T Bassiri DDS PA

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A T Bassiri DDS PA
A T Bassiri DDS PA
(25 Reviews)
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1661 Owen Drive Fayetteville, NC 28304
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Consumer Feedback

(25 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did this provider have reasonable prices?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
by Anonymous
May 23, 2011
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did your mouth feel clean after your appointment?
Definitely! It felt more clean than it's ever felt!
Was the chair you sat in during your dental procedure comfortable?
Definitely! It was one of the best dental chairs I've ever been in!
by Anonymous
May 20, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider have helpful information available online?
Yes
Do you trust this dentist to only recommend dental procedures you need?
Absolutely! I'm very confident they have my best interest in mind
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Would you recommend this dentist to others?
I Already Have
by Anonymous
May 15, 2011
I have been a patient of Dr. Bassiri's office for about 6 months. I was referred by a close friend whom is also military. Being military, I have been to several offices in diffrent states, and I can say this is the friendliest office by far. Dr. Bassiri is wonderful. The dental hygienist were professional, informative and great with my two small children. The font desk staff were also professional, informative and answered any questions I had about future visits and $ that I would be responsible for at that visit. I never felt like just a number. I am also disturbed to read the post below by a previous patient. Seems like everyone is quick to point the finger when they are obviously in the wrong. I have NEVER been to a dental office that did not charge a fee for missing an appointment. A 24 hour notice is all they had to do. Your wasting the Doctor's time and possibly causing another patient not to be seen because you have the appointment. I'm sure there is more to that story than is being told. I would highly recommend this office to anybody! Thanks to the entire staff of Pine Valley Family Dentistry for all you do!
by truthbetold1
May 28, 2009
My son (8 yrs) and I have been with Dr. Bassiri for about 2.5 years (Since 7/07). The dental care is great. The issue I had was that they cancelled my son's appt approximately 4 or so hours before his appt. Two days later I cancelled my appt due to an impromptu meeting that was being held at my work. I tried to cancel the day before because I got wind that a meeting was going to be called. The clerk said "well you will be charged for not cancelling 24 hours in advanced". I brought up that they did not give us 24 hours the day before. They stated well I did sign the paper. Today I got the 30.00 dollar bill and the sheet I signed it states they have "the right to" not that they will charge a late fee. What really bothers me is that she stated she would wave it this time on the phone. So of course I was confused when I got the bill. I think when you have been with a business that they would give you a warning so you don't make it a habit, but at the same time they cancelled my son's appt w/o notice and it took about 5 weeks to get that appt. I don't know for a fact that they filled my appt time, but like any other business I am sure they filled my appt after I cancelled. So I called to day and amazingly "the answer machine was on" so I left a message stating I would no longer be using them and would like my records. I asked them to contact me and tell me how to do that.

I am saddened that there is no customer loyalty and they claim to be military friendly. My spouse is in the military, I am a vet, and I work for DOD as a civilian GS worker. Dr. Bassiri's office really amazes me.

I am going to send in my 30.00 fee and will be using another dentist along with my son. The got me in right away. I told them what occured and they were understanding. I am sad that Dr. Bassiri did not feel he needed to keep a loyal customer, but that is his loss.
by hapa
January 23, 2009
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Map and Directions
1661 Owen Drive, Fayetteville, NC 28304