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Grover N E DMD PC

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Grover N E DMD PC
Grover N E DMD PC
(17 Reviews)
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414 West James Boulevard Saint James, MO 65559
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Consumer Feedback

(17 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They always go above and beyond to make sure I understand every single detail about my dental procedures. I'm always able to get all my questions answered, and I'm never nervous about starting a procedure. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. They have some of the cleanest dental equipment I have ever seen. They make an extra effort to make sure they only use the best for their patients.
by Docia
August 30, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
August 03, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
May 11, 2011
Just as a side note, this business is really conveniently located and is close to everything. It is right off and freeway and close to all kinds of shops. I was able to do my shopping for the week right after my appointment. It was really nice of them to make sure that the water they used to rinse my mouth was at a comfortable temperature. In fact, it was the perfect temperature. I really appreciated them making that extra effort to make me comfortable. They always make sure to return my phone call as soon as possible. They've never left me waiting. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by Iris
March 22, 2011
They always explain every aspect of my dental procedures to me. I never have to worry. I will definitely refer my friends and family here. They were great and I think more people should know about them. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. I loved how gentle and careful they were while they were flossing my teeth. My gums didn't bleed at all.
by Becky
March 21, 2011
Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. I like to keep records of everything I spend, so I was planning on asking them for an invoice for my procedure, but they gave me one before I even had to ask. I was impressed with their professionalism. Not only did the crowns, fillings, and veneers I got last for a long time, they lasted way longer than they were supposed to. It was great not having to go in and get them redone all the time. I could tell that they did a fantastic job putting them in. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer.
by Cynthia
March 16, 2011
Did this dentist provide helpful oral health techniques you could practice at home?
Definitely. I was given a thorough explanation about many techniques I could practice at home
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Were you able to watch TV during your dental procedure?
Yes! I was able to choose between watching TV or reading a magazine
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
February 28, 2011
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Map and Directions
414 West James Boulevard, Saint James, MO 65559