Russell Craig, DO

Russell Craig, DO
17901 Hall Rd Macomb, MI 48044
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Consumer Feedback

(17 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.123.230
September 17, 2012
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was it easy to make an appointment with this provider?
Yes
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
January 30, 2012
I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by Won't see anyone else
January 05, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this ENT Otolaryngologist use current and safe equipment?
Yes
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
July 14, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was this provider's staff friendly?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
by Anonymous
July 03, 2011
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider prominently display their diplomas or business license?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
May 11, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Are you going to visit this provider again?
Without a doubt!
by Anonymous
April 27, 2011
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