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Thomas Haugen, DDS

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Thomas Haugen, DDS
(20 Reviews)
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132 Elton Hills Ln NW Rochester, MN 55901
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by rularoch xxx.xxx.240.40
February 06, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.224.35
January 27, 2012
Does this provider have helpful information available online?
No, just a basic listings page
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
November 15, 2011
Do this dentist have a good professional reputation among other dentists?
Yes, they are recommended by other dentists
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was the waiting area spacious?
Yes
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
by Anonymous
October 03, 2011
Was the dental equipment clean?
Yes
Was the waiting area spacious?
Yes
Did this dentist answer all of your questions?
Yes
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
by Anonymous
August 09, 2011
I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. They took the time to explain in detail plenty of techniques I could practice at home to prevent cavities and tooth decay. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated.
by Buck
May 24, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider late to your appointments?
No, they were on time
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
March 16, 2011
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Was the toothpaste used during your cleaning enjoyable?
Yes
by Anonymous
March 14, 2011
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Does this provider give unbiased advice?
Yes
Does this provider offer flexible appointment times?
Yes
Did this provider rush your appointment?
No
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
March 07, 2011
Was the waiting area spacious?
Yes
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
by Anonymous
February 26, 2011
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Map and Directions
132 Elton Hills Ln NW, Rochester, MN 55901