Steven Harwood, MD

Steven Harwood, MD
5333 McAuley Dr, Suite 2009 Ypsilanti, MI 48197
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Consumer Feedback

(29 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did this rehabilitation specialist rush your appointment?
No
Does this rehabilitation specialist give unbiased advice?
Yes
Are you going to visit this rehabilitation specialist again?
Without a doubt!
by Anonymous
March 01, 2012
They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. I felt very safe in their care. I definitely trust them. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. I will absolutely be returning there again. I would choose them over anyone else in the field in a heartbeat. The chairs in their waiting room were definitely above average. I was comfortable.
by Anonymous
January 19, 2012
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this rehabilitation specialist promptly return your phone calls?
Yes
Was it easy to find parking at this provider's office?
Not really, but I found a spot
by Anonymous
January 04, 2012
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
by Anonymous
December 20, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this rehabilitation specialist use current and safe equipment?
Yes
Did this provider listen to your input and concerns?
Yes
by Anonymous
December 06, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this rehabilitation specialist promptly return your phone calls?
Yes
by Anonymous
December 01, 2011
I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. They're able to answer any question I could ever think of thoroughly, and are one of the most knowledgeable people I've ever met.
by Anonymous
November 17, 2011
Does this rehabilitation specialist promptly return your phone calls?
Definitely! They always call me back very quickly!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Would you recommend this rehabilitation specialist to others?
Yes
Did this rehabilitation specialist thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Did this rehabilitation specialist answer all your questions?
Every question I had was answered thoroughly
by Anonymous
October 19, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this rehabilitation specialist late to your appointments?
Sometimes, it was a little frustrating
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
September 21, 2011
Would you recommend this rehabilitation specialist to others?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
August 30, 2011
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