Nancy Spates, MD

Nancy Spates, MD
Child Health Partners 1515 Lake Lansing Rd Ste C2, Child Health Partners Pc Lansing, MI 48912
Add a Review

Consumer Feedback

(47 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Was it easy to make an appointment with this provider?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
May 25, 2011
I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart.
by cj
April 15, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
April 15, 2011
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider rush your appointment?
No
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does the pediatrician over-treat your child for simple ailments?
No, they don't over-treat my child
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
March 17, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous
March 14, 2011
They put in the extra effort to make me feel valued and important. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. It seemed like they went out of their way to encourage me, and were very supportive of all my values and beliefs about parenting issues. I know I can always count on them. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have.
by MTS
March 10, 2011
They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. I love the way that they interact with both me and my child every time we visit. They always respect my child's individuality and make an extra effort to always include them. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me.
by ModB
February 28, 2011
Add a Review