Family Dental Group

Family Dental Group
Family Dental Group 4021 Miller Road Flint, MI 48507
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Consumer Feedback

(23 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Did this dentist offer you anesthetic when appropriate?
No, I was in pain, but they said I didn't need it
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
by Anonymous
November 07, 2011
They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. They have really great customer service here. They always put their customers first, regardless of the situation. I was confident that they were using the latest treatment methods. All the equipment at this office seems very safe and current. Everything looks well taken care of and fairly new.
by tammy smith
October 20, 2011
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Did this dentist pressure you to get any unnessary dental procedures?
Somewhat, it was kind of uncomfortable
by Anonymous
October 07, 2011
Was this provider's office too cold?
No, it was fine
by Anonymous
October 06, 2011
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
October 05, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
September 28, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Would you refer this provider to a family or friend?
Yes
Was the dental equipment clean?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
September 28, 2011
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Were you able to relax during your appointment?
Yes, I was completely at ease
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
September 12, 2011
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
September 08, 2011
Was the dental equipment clean?
Absolutely! It looked brand new
Do you trust this dentist to only recommend dental procedures you need?
Absolutely! I'm very confident they have my best interest in mind
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Was the toothpaste used during your cleaning enjoyable?
Yes
by Anonymous
September 06, 2011
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