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Robert Amsler, DO

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Robert Amsler, DO
Family Doctor
(50 Reviews)
> Get Phone Number & Directions
15501 Metropolitan Pkwy Ste 110 Clinton Township, MI 48036
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Consumer Feedback

(50 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.185.141
August 07, 2012
They paid attention to me and my questions were answered.
Their staff was decent enough, but they didn't go out of their way to help me.
Receptionists usually can be rude, but I felt like my needs were mostly met by the docs who are friendly.

Office seems to be money grubby - they require you pay before you are seen,,,even with low balances of $4. Also they wont refill scrips thru pharmacy call within 3 months of original, you have to be re-seen, even for long term medication.

Looking for a new doc....
by oeeoeeo xxx.xxx.46.130
August 04, 2012
I used The Family Doctor for over 10 years. In the early years before Dr. McKenzie's arrival, I was almost frustrated enough with rude office staff and bad bookings (twice I showed up for a scheduled visit and was told I'd never made one, despite having their reminder card in hand.) After Dr. McKenzie took over, the back office ran better, but wait times in the later afternoon are still long. Dr. McKenzie, however, is patient, listens to your concerns, and is open to discussing any concerns, research you've found, and questions about alternative care, if it is applicable.
by MBR xxx.xxx.82.203
July 24, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.10.150
July 23, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.99.139
June 13, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.124.119
April 01, 2012
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider late to your appointments?
No, they were on time
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Would you recommend this family doctor to others?
I Already Have
by Anonymous
February 29, 2012
They were late a few times to my appointments. I wish they had made more of an effort to be on time. This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page. They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. I was confident that they were using the latest treatment methods. They left me alone in the appointment room for quite a while.
by silmaryj
February 17, 2012
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
February 16, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider treat their staff well?
Yes, they treat their staff with respect
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
February 15, 2012
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Map and Directions
15501 Metropolitan Pkwy Ste 110, Clinton Township, MI 48036