Catherine Mintzer, MD

Catherine Mintzer, MD
Belmont Medical Assoc 725 Concord Ave Ste 4200 Cambridge, MA 02138
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Consumer Feedback

(36 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not friendly at all, I didn't feel welcome there. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. Im drawn every week for my pt and cbc and wait sometimes 4-5 after the draw to get the results.The recepionist is the only one who is friendly,The Dr med asst talks down to patients and acts like she is the Doctor. I personal am not the Dr pt but my mom is,since Nov when my mom ended up in the E.R with a hemocrit of 13 which almost killed her,yet here we are left still will no asnwers as to why this happened. i would not recommand the Dr to anyone who has more than just your average pyhsical. If you are chronic sick this Dr is not for you,you"ll find yourself tryin to self-diagnose.
by Andrea xxx.xxx.7.234
April 10, 2012
She seemed very short on time and over-booked. I had to wait for the doctor, and then she seemed distracted when I finally saw her. At the appointment, which was problem centered, she only wanted to deal with that one issue- bone density. When I mentioned another problem, she rolled her eyes and said I would have to make another appointment to talk about that! My time is too valuable for that, so I switched to another provider.
by Medford Mom xxx.xxx.64.172
April 07, 2012
Does this provider always put the customer first?
Yes, they always put customers first
Was this provider late to your appointments?
No, they were on time
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
January 17, 2012
Dr. Mintzer is terrific, a great listener and her staff is super friendly and helpful. I am lucky to have her as a PCP
by S
January 11, 2012
Dr Mintzer is an amazing doctor. Great listener, calls me the next day to see how I feel. Is that great! I recently switched to her, and should of done that a long time ago! I highly recommend her.
by randil
January 02, 2012
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
December 06, 2011
Did this provider answer all of your questions?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
November 04, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider's office easy to locate?
Fairly Easy
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
October 20, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Was this provider friendly?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
October 17, 2011
I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. She strives to maintain a professional appearance and look her best at all times. I have full confidence in the information she provides, For the most part I am not kept waiting when I have an appointment. They are not always easy to reach in an emergency. Her office didn't answer the call at first, but did eventually call me back.
by Claire King
September 08, 2011
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