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Austin O'Brien, MD

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General Practitioners

Merrimack Valley Internal Medicine Associates

North Chelmsford, MA

Merrimack Valley Internal Medicine Associates

North Chelmsford, MA

Merrimack Valley Internal Medicine Associates

North Chelmsford, MA

Merrimack Valley Internal Medicine Associates

North Chelmsford, MA
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Austin O'Brien, MD
(47 Reviews)
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33 Bartlett St Ste 201 Lowell, MA 01852
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Consumer Feedback

(47 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Was this provider's staff friendly?
Yes
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
September 14, 2011
I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. Their staff is very friendly and professional.
by jay franklin
September 10, 2011
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this general practitioner answer all of your questions?
Yes
by Anonymous
September 09, 2011
Was this general practitioner friendly?
Extremely Friendly
Does this general practitioner use current and safe equipment?
Yes
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
September 01, 2011
Did this provider answer all of your questions?
None of my questions were answered
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
August 30, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Does this provider remember you by name?
No, I always have to remind them
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was this provider's office too cold?
No, it was fine
by Anonymous
August 05, 2011
One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. They have a very good professional reputation. I know that I'm under the care of an expert. I was glad that they were located in a safe neighborhood. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time.
by HappyPatient
August 01, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
July 08, 2011
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
June 30, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Does this provider remember you by name?
No, I always have to remind them
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did you experience unnecessary pain during your visit?
No
by Anonymous
June 30, 2011
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Map and Directions
33 Bartlett St Ste 201, Lowell, MA 01852