Kenneth Falchuk, MD

Kenneth Falchuk, MD
Gastroenterology Associates 110 Francis St Boston, MA 02215
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Consumer Feedback

(24 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
by Anonymous
March 24, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
March 08, 2011
Did this provider answer all of your questions?
Yes
by Anonymous
March 03, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
March 02, 2011
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